Suntory Hakushu Distillery

Good to know

• Open 9:30-16:30 (last entry 16:00). Closed over the New Year and on plant closure days, with occasional extra closures.
• Reservations are made on the dedicated reservation site linked from the official page. Phone bookings are also accepted, but not on closed days.
• The Monozukuri tour (by lottery) runs daily except over the New Year and plant closure days, starting at 10:00, 11:05, 12:10, 13:15 and 14:20, and takes about 90 minutes. Tasting includes Hakushu, cask samples and a forest-scented highball, with an original glass as a souvenir. Credit card payment only.
• Story of the HAKUSHU (by lottery) runs only on listed dates (19 days from October to December 2026), 12:50-15:10, about 140 minutes, with a floor-malting visit and tasting of Hakushu 12 Year Old.
• The paid tours are for ages 20 and over; under-20s cannot accompany you, and visitors with infants or small children cannot join. Tours are in Japanese only; overseas visitors can use an automatic translation service on their own smartphone.
• The free Whisky Museum and Central House entry does not include the production process. Tour participants do not need to book this entry separately.
• A limited-time on-site mini guided tour (about 40 minutes, JPY 1,000 per person, 13:30, 12 people, with Hakushu 12 Year Old) runs on set dates in October and November 2026. No whisky is served to under-20s or drivers.
• A free shuttle bus runs from JR Kobuchizawa Station.